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SupportPayer
  • Can I return the purchased commodity for you?
  • How can I receive an invoice for my order?
  • How to cancel a payment transaction?
  • How to make a purchase in installments?
  • How to make payments from abroad?
  • I can not pay with my credit card - no 3DSecure
  • I could not finish the payment, how can I do it now?
  • I have made underpayment at Tpay.com - why did the Merchant not record my payment?
  • I made a double payment for the same order. What to do to get a refund of one of them?
  • I paid for a transaction with underpayment - why did the Merchant not record my payment?
  • Is it possible to cancel the payment transfer?
  • Is it possible to cancel the payment transfer?
  • I want cancel my order, and get a refund. How can I do this ?
  • I want to cancel my transaction, what should I do in this situation?
  • I want to pay for the order, but I do not receive the SMS code for payment authorization.
  • My bank is not on the list, how can I pay for the order?
  • Transaction status is correct, but i still have not received the product I ordered.
  • What do I do if I made a mistake in transfer title?
  • Why did I receive an SMS code (3D-Secure) despite providing incorrect card data?
  • Why seller has not received funds from my wire transfer

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Frequently Asked Questions

  • Why seller has not received funds from my wire transfer
  • How to generate basic API access?
  • I have got an active PayPal account, but I can not connect it to Tpay.com
  • How can you integrate transactions refunds via API ?
  • How to cancel a payment transaction?
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